Privacy Policy
Effective date: August 14, 2026
The International Council for Machinery Lubrication (ICML) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, apply for an examination or certification, purchase a product or service, register for an event, or otherwise interact with us.
Information We Collect
We may collect information that you provide directly to us, including:
- Contact and account information, such as your name, organization, mailing address, email address, telephone number, username, and password.
- Certification, examination, training, education, employment, and professional information needed to administer ICML programs.
- Transaction and billing information. Payment card details may be processed directly by our payment service providers and are not necessarily stored by ICML.
- Information contained in applications, forms, surveys, support requests, and other communications you send to us.
We may also automatically receive technical information about your visit, such as your IP address, browser type, device information, referring pages, pages viewed, and approximate location derived from your IP address.
How We Use Information
We may use information to:
- Provide and administer certifications, examinations, memberships, events, training resources, purchases, and other requested services.
- Create and maintain accounts, verify identity and eligibility, communicate results, and provide customer support.
- Send administrative notices and, where permitted, news or marketing communications. You may opt out of marketing messages at any time.
- Operate, analyze, secure, troubleshoot, and improve our website, programs, and services.
- Comply with legal obligations, enforce our terms and policies, prevent fraud or misuse, and protect the rights and safety of ICML and others.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the site functioning, remember preferences and sessions, understand website usage, and improve performance. You can control cookies through your browser settings, but disabling some cookies may affect site features.
Mobile Numbers and Messaging Consent
ICML uses mobile numbers and messaging consent information only to provide requested transactional exam-related messages and Candidate Portal security codes. ICML does not sell, rent, or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Service providers may process this information only as needed to deliver the requested messages for ICML and may not use it for their own marketing.
ICML text messages are transactional and are not marketing. Message frequency varies based on requested security codes and the exam activity for which a person opted in. Message and data rates may apply.
Reply STOP to opt out of text messages. Reply HELP for assistance, or contact ICML at +1 918-259-2950.
See the ICML SMS/Text Messaging Terms for complete program terms.
How We Share Information
We do not sell your personal information. We may share information with service providers that support our website and operations; testing centers, training partners, or other organizations involved in delivering a requested program; professional advisers and authorities when required by law; and parties involved in a merger, reorganization, or transfer of ICML assets. We require service providers to use information only for authorized purposes and to protect it appropriately.
Professional Directories and Public Information
Some ICML programs may include a public directory of certified professionals, award recipients, members, partners, or contributors. The information displayed depends on the applicable program and your selections or permissions. Contact us if you believe public information about you is inaccurate or should be reviewed.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain certification and transaction records, meet legal or contractual obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Your Choices and Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. These rights may be limited by law and by records ICML must retain. We may need to verify your identity before completing a request.
International Data Transfers
ICML serves an international community. Your information may be processed in the United States or other countries where ICML, its testing providers, or its service providers operate. Those countries may have data protection laws that differ from the laws where you live.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.
Third-Party Websites
Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and ICML is not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Material changes may also be communicated through the website or another appropriate channel.
Contact Us
For questions or requests concerning this Privacy Policy or your personal information, contact the International Council for Machinery Lubrication at 2404 W. Detroit St, Broken Arrow, OK 74012 USA, call 918.259.2950, or use our contact form.